Barcelona : Customer Service Agent with native German OR Arabic (Barcelona)

Company: Talent Search People Salary: Your main responsibilities: - Handle pre and post reservation inquiries by phone, e-mail and fax; - Modify, change and/or cancel existing reservations; - Outbound calls to hotels/guests to arrangement special requests; - Liaison between guest and hotel to resolve complaints; - Support relationships with hotels by providing high levels of customer service and account management support